During recent times, netizens have expressed their woes about the questionable overcharging and billing systems of Dialog Axiata.
The latest well known personality to express such views is none other than popular journalist of the MBC/MTV media network – Vindana Prasad Karunarathne.
In a Facebook post, he points out that his phone line has been disconnected for a total payable amount of Rs. 3,729.26 despite having a credit limit of Rs. 11,500.
This is a common complaint and when inquired, the customers are told that this is because the billing date has been passed.
Several customers have told ‘Sri Lanka Mirror’ that if this is so, providing customers a credit limit is a mere fluke.